Terms and Conditions

Welcome to Neko-Poi.com! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with these terms, please do not use our website.


1. Acceptance of Terms

By using Neko-Poi.com, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you are using the site on behalf of an organization or other entity, you represent and warrant that you have the authority to bind that organization to these terms.

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page with an updated revision date. It is your responsibility to review these terms periodically.


2. Use of Our Website

  • Eligibility: You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use our website. If you are under 18, you may use our website only with the consent of a parent or guardian.
  • Account Creation: To access certain features of our website, such as making purchases or subscribing to newsletters, you may be required to create an account. You agree to provide accurate, current, and complete information during the account creation process and to update your information as necessary.
  • License: We grant you a limited, non-exclusive, non-transferable license to access and use Neko-Poi.com for personal, non-commercial purposes in accordance with these Terms. You may not use the site for any unlawful or prohibited purpose.

3. User Responsibilities

  • Account Security: You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.
  • Prohibited Activities: You agree not to:
    • Engage in any activity that disrupts or interferes with the website’s functionality or security.
    • Attempt to gain unauthorized access to any part of the website or to other systems or networks connected to the website.
    • Post, upload, or transmit any content that is illegal, offensive, defamatory, or infringing on the rights of others.

4. Product Information and Availability

  • Product Descriptions: We make every effort to provide accurate product descriptions and images, but we do not warrant that the product information, descriptions, or other content on the website is always accurate, complete, or error-free.
  • Pricing and Availability: All prices listed on our website are in the applicable currency and subject to change without notice. We do not guarantee product availability, and we reserve the right to limit quantities or refuse orders.

5. Orders and Payments

  • Order Acceptance: When you place an order on Neko-Poi.com, it constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or issues with your payment method.
  • Payment: You agree to provide accurate payment information when making a purchase. Payments are processed through a secure third-party payment gateway. By making a purchase, you authorize us to charge the applicable amount to your payment method.

6. Shipping and Delivery

  • Shipping Policies: We will make every effort to process and ship your order as quickly as possible. Shipping times may vary depending on the delivery address and availability of the products.
  • Delivery Issues: We are not responsible for any delays or issues caused by the shipping carrier. If you encounter any problems with your shipment, please contact our customer support team for assistance.

7. Return and Refund Policy

  • Returns: We accept returns within a specified time period (e.g., 30 days) after the date of purchase, provided that the product is unused and in its original packaging. Some items may not be eligible for return due to hygiene reasons or other restrictions.
  • Refunds: Refunds will be issued to the original payment method, once the returned product is received and inspected. Shipping costs are non-refundable unless the return is due to an error on our part.

8. Intellectual Property

  • Ownership: All content on Neko-Poi.com, including but not limited to logos, graphics, images, text, videos, software, and trademarks, is the property of Neko-Poi or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
  • Usage: You may not use, reproduce, or distribute any content from the website without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Neko-Poi is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website, including but not limited to loss of profits, data, or business interruption. This applies even if we have been advised of the possibility of such damages.


10. Indemnification

You agree to indemnify and hold Neko-Poi and its affiliates, officers, directors, employees, and agents harmless from any claims, losses, liabilities, damages, or expenses arising from your use of the website or violation of these Terms and Conditions.


11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country], without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the courts located within [Your City, Country].


12. Dispute Resolution

In the event of a dispute, we encourage you to first contact us to resolve any issues informally. If a resolution cannot be reached, you agree to engage in binding arbitration, rather than pursuing litigation in court.